Terms of delivery
Delivery within Sweden: 39 SEK, other Nordic countries: 79 SEK (or equivalent in other currency) for orders up to 1 kg. Orders above 1 kg, according to the swedish mail. For orders above 800 SEK (or equivalent), freight is free.

Delivery within Europe: according to swedish postage rate. Orders to a value of 72 GBP or more are shipped freight free. No shipping overseas (the US, Canada) or other non-European countries

Time of delivery is 2-5 working days within Sweden, allow a few more days within Europe. Should time of delivery differ or if product is temporarily out of stock, we contact you immediately. Delivery will be made as soon as we receive confirmation of payment. Please check your delivery address details carefully! e-Beautyshop.com does not compensate for any claims due to incomplete or incorrect delivery address. Undelivered packages must be reclaimed within 10 days upon date of confirmed delivery from e-Beautyshop.com.

Payment

Price applied is the price stated at e-Beautyshop.com at time of purchase. All prices include 25% VAT and are in GBP, if nothing else is stated.

Terms of payment

Payment can be made as follows:  

-     Bank- or credit card. Payment is made either with VISA or MasterCard through a safe wire (SSL). The products are being sent to your delivery address. Payment is settled upon registration.

-    Payment in advance.  (Swedish banks only). The products are being sent to your delivery address when settlement is registered.

-   Invoice (within Sweden) at a cost of 19 SEK, through Kreditor. Gives 14 days credit and is activated upon delivery. Please note! An extra fee of SEK 50 will be charged if payment is not received within 14 days.

-   Direct payment over a secure SSL-line. You will be linked through a safe wire (SSL) to Föreningssparbanken Internet bank were payment can be registered. Delivery will be made after settlement is registered. (within Sweden only)

Points&Rewards
We have a points & rewards system, which gives our customers points on each product ordered at e-Beautyshop.com. These points have a face value and can be used for payment. The points account will be reset to zero on December 31. Find out more about our points & rewards system in My account.

Charity
A purchase at e-Beautyshop.com should make you feel good, not only your body, but your soul as well! Any bonus that has not been redeemed on December 31, will be spent on a good cause (charity or fund raising) on the new year.

Warranty
If there are any warranties on the product, these will be given by the producer. E-Beautyshop.com does not leave any further warranties in addition to this.

Environmental policy
We only have one planet earth and it needs to be treated with care. e-Beautyshop has an environmental policy, which includes recycled packing and wrapping. If you receive your products in an "used" carton, you have contributed to a better utilization of the earth's resources. The Air Cap-bags used are made of 100% recyclable polypropylen plastic.

Transportation contributes to large environmental pollution. The packaging is therefor made as small as possible to decrease the total amount of transported "air". If one of the products you have ordered is expected to be delivered within a couple of days, you will be informed about this and I will ask you if you can hold the whole delivery until the last product is expected. This is to decrease the number of transports - the choice is yours and if you don't want to wait for the other products, they will be sent straight away. Of the same reason there is a limit for free freight - if you gather your purchases and they amount to a total of (the equivalent of) SEK 800 or more, you will be awarded with free freight on the purchase.

Colours
All products at e-Beautyshop.com are reproduced in webcolours (216-256), thus giving you less nuances depending on how your monitor is adjusted. Colours in the monitor therefore will be experienced differently compared to the true colour. E-Beautyshop.com do not guarantee perfect match of the colour of a product to customers skin- eye- or lip tone based on our product images.

Therefore, we enclose a sample of the nuance you have purchased, upon ordering foundation or blush from Youngblood's line. This gives you an opportunity to try out the nuance without breaking the seal of the product, making it possible for you to change nuance, should the colour be wrong (return freight at your expense). A piece of advice: The colours tend to be more dark than on the monitor. If in doubt, pick the brighter nuance.

Damage
e-Beautyshop.com are not responsible for damage caused by use of the products we mediate. If you suffer from allergy, please contact our customer service before you lay an order.

E-Beautyshop.com reserves the right to changes of any information without prior notice. e-Beautyshop.com is not liable for errors or viruses caused by visits, links or e-mails from e-Beautyshop.com.

Copyright
Any containt of this website (text, pictures, sound, film, software) belongs to e-Beautyshop.com or our suppliers.

Abuse
If abuse is suspected, e-Beautyshop.com holds the right to suspend abuser and annull his/her orders.   

Privacy statement 
E-beautyshop has created this Privacy Statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering practices.

Personal information and Information sharing
For each visit to our login page we automatically recognize your IP address, domain and Web browser. This information is not used to personally identify you. We use your IP address to help diagnose possible problems with our server and Internet connection. We do not sell or market this information to any third party. We do however, on occasion, collate this information internally and analyse it to help improve the performance of our service.

During the demonstration/registration/sign-up process, you provide us with personally identifiable information such as name, email address, etc. This information is used primarily to identify you in our service, which is necessary for the login process. The individual user account is based on e-mail addresses. We do not share this information with anyone, nor do we sell or market this information to any third party.

In the purchase process, you provide us with personally identifiable information such as name, email address, postal address and phone number, etc. This information is used only for billing purposes, and to contact you in the case that a problem should occur with your account. We do not market or sell this information to any third party.

Cookies
We use cookies to save your login name and email address so you don't have to re-enter it each time you visit our service. Cookies are also used for the duration you are logged in to store session information. 

Returns n’ Exchanges
You have the right to cancel the order before it is being sent from e-Beautyshop.com. In such case, please contact our customer service immediately. Please note: testers and especially customized orders (e.i. products that aren't part of e-Beautyshop's regular assortment) can't be refunded.

You have the right to cancel your purchase within 14 days after receiving your products. The product must be undamaged, unused and still sealed. We don’t pay back any delivery fees. Returns that hasn't been collected, returns due to missing or wrong address details as well as returns after more than 14 days are charged with the actual freight cost and an administrative fee.

Since we want our customers to be satisfied, you choose if you want your money back or another product in exchange. We are more than willing to give you advice regarding what product could suite you better.

NB! For change of product or refund, please contact our customer service for a return number. This return number must be marked on the package upon return. When the product has been inspected and meets the conditions for returns, we will proceed with the refund/exchange.

Send back the product in similar packing as it was received. It is the products condition upon arrival to e-Beautyshop.com that decides if it is considered to be undamaged! You pay the freight cost for return. We don’t pay any costs for COD. If we have sent you the wrong product, we pay the return cost.

If your package has been damaged during transportation, please contact your local postoffice to fill out a damage form. Please contact our customer service in case you need assistance in the procedure.

To claim that a product is faulty or damaged, please contact e-Beautyshop.com as soon as possible (no later than 7 days after receiving the product) to get a return number. Mark the package with the number. A product can only be considered as claim if it has a manufacturing fault (i.e. wrong color is no claim, but if the product is not opened or used, we can consider change to other color).

Address to e-Beautyshop.com:

e-Beautyshop.com

Bruncronas väg 4

SE-139 34 Värmdö

SWEDEN