Terms & Conditions
Payment is made through Paypal with bank- or credit card. Payment is made either with VISA or MasterCard through a safe wire (SSL). The products will be dispatched to your delivery address. Payment is settled upon registration. The transaction will be registered on e-Beauty Scandinavia.
Within EU: Freight charge 11 Euro for orders up to 250 g, 13 Euro up to 500 g, 16 Euro up to 1 kg and 22 Euro up to 2 kg. Additional charge for heavier packages according to Swedish mail. Orders above 165 Euro are freight free. No shipping overseas (the US, Canada) or other non-European countries. Orders are dispatched with PostNord within 2 working days and approximated time of delivery is 5-10 days within Europe. Please check the delivery address and contact us immediately should you discover any faults. We do not compensate for any claims due to incomplete or incorrect delivery address. Undelivered packages should be reclaimed within 10 days upon date of delivery confirmation.
Returns, Withdrawals and Complaints
You have the right to cancel your purchase within 14 days after receiving your products. The product must be undamaged, unused and still sealed. The return cost is at your expense. Unclaimed packages that are returned at an additional cost will be charged with an administrative fee. For change of product or refund, please contact our customer service for a return number. When the product has been inspected and assessed we will refund or exchange the product. If the return is due to faulty in the delivery ( receiving the wrong product i.e), we will refund the return cost. If the package has been damaged during transportation, please contact your local post office to fill in a damage form. To claim a faulty or damaged product, please contact e-Beautyshop.com no later than 7 days after receiving the product. For Online Dispute Resolution (ODR), click here
The address to e-Beautyshop is:
163 08 Spånga